How are Appointments Scheduled?
Do I Stay
with My Child During the Visit?
What About Finances?
Our Office
Policy Regarding Dental Insurance
How are
Appointments Scheduled?
The office attempts to schedule appointments at your
convenience and when time is available. Preschool children should be seen in
the morning because they are fresher and we can work more slowly with the
child for their comfort. School children with a lot of work to be done
should be seen in the morning for the same reason. Dental appointments are
an excused absence. Missing school can be kept to a minimum when regular
dental care is continued.
Since appointed times are reserved exclusively for
each patient we ask that you please notify our office 48 hours in advance of
your scheduled appointment time if you are unable to keep your appointment.
Another patient who needs our care could be scheduled if we have sufficient
time to notify them. We realize that unexpected things can happen, but we
ask for your assistance in this regard.
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Do I Stay with My Child During the Visit?
A parent is welcome to
accompany their child on the first visit. At subsequent visits, we encourage
you to allow your child to come back alone. We are all highly experienced
in helping children overcome anxiety. Studies and experience have shown that
most children over the age of 3 react more positively when permitted to
experience the dental visit on their own and in an environment designed for
children.
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What About Finances?
Payment for professional services is due at the time
dental treatment is provided. Every effort will be made to provide a
treatment plan which fits your timetable and budget, and gives your child
the best possible care. We accept cash, personal checks, debit cards and
most major credit cards.
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Our Office Policy
Regarding Dental Insurance
If we have received all of your insurance information
on the day of the appointment, we will be happy to file your claim for
you. At the time of the end of the visit we will collect from you the
estimated amount insurance is not expected to pay. We file all insurance
electronically so your insurance company will receive each claim within
days of the treatment.
Please understand that we file dental insurance as a courtesy to our
patients. We do not have a contract with your insurance company, only you
do. We are not responsible for how your insurance company handles its
claims or for what benefits they pay on a claim. We can only assist you in
estimating your portion of the cost of treatment, we at no time guarantee
what your insurance will or will not do with each claim. We also can not
be responsible for any errors in filing your insurance, once again we file
claims as a courtesy to you.
Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES
Fact 2 - BENEFITS ARE NOT DETERMINED BY OUR OFFICE
Fact 3 - DEDUCTIBLES & CO-PAYMENTS MUST BE CONSIDERED
MOST IMPORTANTLY, please keep us informed of any
insurance changes such as policy name, insurance company address, or a
change of employment.
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